Department of Insurance, Securities and Banking

Consumer Education and Resources

DISB issues consumer alerts and guides, publishes reports and provides informational resources to educate residents on the financial service providers and products available in the District of Columbia. Select from the links below the consumer resources provided by the Department. Learn more about DISB participation in financial education campaigns tools, and initiatives throughout the year. Remember you can file a complaint or report financial fraud to our agency.

DISB Financial Resource Guide

DISB Consumer Financial Resource Guide

DISB’s Consumer Financial Resource Guide is a one-stop resource for consumers regarding financial services and insurance resources in the District of Columbia. The guide covers such topics as auto, health, home and life insurance, banking and personal finance, housing, foreclosure prevention, how to file a complaint or report fraud, small business resources and more.

DISB Consumer Alerts and Guides

DISB publishes consumer alerts and guides to inform District of Columbia residents about financial services and insurance topics and to help residents avoid being a victim of fraud or unfair and fraudulent business practices.

Recent alerts and guides:

View the archive of alerts and guides.

Insurance Resources

DISB provides a number of resources to help you with all types of insurance policies.

Insurance Rate Comparisons

Car Insurance

Health Insurance

Homeowners and Renters Insurance

Insurance and Weather-Related Events or Natural Disasters

Life Insurance


Securities Resources


Investment Scams

Investor Education

DISB offers investor education resources and participates in campaigns to enhance District residents’ investor and retirement education knowledge.

  • Online Investor Education Programs: DISB partners with the Investor Protection Trust to provide personal finance and investment basics. If you would like more information, contact DISB at (202) 727-8000. 

Banking Resources

Foreclosure Prevention

DISB provides access to a number of resources to help District residents avoid foreclosure including foreclosure mediation, housing counseling and legal aid for homeowners. Call the District’s Foreclosure Prevention Hotline – (202) 265-CALL (2255) or 1(855) 449-CALL (2255) to get started.

Personal Finance

  • Financially Fit DC Initiative
  • Bank on DC: Need a bank or credit union account, or to reestablish a banking relationship? Bank on DC can help. Bank on DC provides the unbanked and underbanked in the District with access to low-cost, safe financial accounts, products and services and high-quality financial education.
  • Accessing Your Free Credit Report: Did you know that each of the nationwide consumer reporting companies—Equifax, Experian and TransUnion—are required to provide you with a free copy of your credit report, at your request, once every 12 months?
  • Tips for ATM Safety and Use

Student Loans

  • District's Student Loan Ombudsman: Get answers to your student loan concerns from your advocate that can help with: understanding the student loan process, providing information about financial options available to pay for higher education, and connecting with loan servicers to resolve complaints. Schedule an appointment with the Student Loan Ombudsman and request the Ombudsman for speaking engagements by sending an email to [email protected] or complete our form at Request a DISB speaker.



Community Presentations

DISB is in your community! See our in-person consumer education calendar at this link or request a DISB speaker for your upcoming neighborhood or organization meeting.