DISB issues consumer guides, publishes reports and provides informational resources to educate residents on the financial service providers and products available in the District of Columbia. Select from the links below the consumer resources provided by the Department. Learn more about DISB participation in financial education campaigns tools, and initiatives throughout the year. Remember you can file a complaint or report financial fraud to our agency.
DISB Consumer Financial Resources Guide
DISB’s Consumer Financial Resources Guide is a one-stop resource for consumers regarding financial services and insurance resources in the District of Columbia. The guide covers such topics as auto, health, home and life insurance, banking and personal finance, housing, foreclosure prevention, how to file a complaint or report fraud, small business resources and more.
DISB Consumer Alerts and Guides
DISB publishes consumer alerts and guides to inform District of Columbia residents about financial services and insurance topics and to help residents avoid being a victim of fraud or unfair and fraudulent business practices.
Recent alerts and guides:
- Consumer Scams
- Advance Fee Scams
- Consumer Guide: Flood Insurance
- If My Frozen Pipes Burst, Am I Covered by Insurance?
- Safe Driving Tips
- Flood Insurance Program Could Lapse
- Things You Should Know When Selecting a Contractor
- Tips on How to Prevent Various Types of Identity Theft
- What You Need to Know about Renters Insurance
- FAQ: Condominium Insurance
- Beware of Unregistered Investment Product Offerings
- Beware of Fake Debt Collectors
- Closing a Mortgage? What Consumers Can Expect From New Disclosure Forms
- Beware of Lottery Scam from Fictitious Entity "World Bank Group"
- Beware of Loan Application Scam Called “Mirroring”
- Hidden Benefits of Your Homeowners Insurance Policy
- Beware of Loan Collection Scam Emails
View the full library of alerts and guides.
DISB provides a number of resources to help you with all types of insurance policies.
Insurance Rate Comparisons
- Standard Auto, Non-Standard Auto, Renters, Homeowner and Condo Insurance Premium Comparisons
- Title Insurance
- DC Uninsured Motorist Fund
- What to Know About Your Insurance After a Car Accident
- Things to Know About Car Insurance and Rental Cars Before Starting Your Summer Road Trip
- Understanding Your 2017 Health Plan Rate
- Learn about DC Health Link, the online marketplace for health insurance
- Health Insurance Products Marketed in the District of Columbia
- Health Insurance Rate Filings
- Mental Health Parity
- Health Rate Target Medical Loss Ratio (MLR) Exemption Requests
- Medical Malpractice Rate Filings
- Know Your Health Insurance Rights
- What You Should Know About Long-Term Care Insurance
Homeowners and Renters Insurance
- Insurance Tips for Homeowners and Renters
- Insurance Considerations for College Students
- What You Should Know About Renters Insurance
Insurance and Weather-Related Events or Natural Disasters
- Hurricane Preparation: Act Now to Make Recovering from Storm Damage Easier
- Tips for Filing Insurance Claims and Insurance Company Information Following Weather Events
- Evaluate Your Need for Flood Insurance
- Flood Insurance Program Could Lapse
- How an Insurance Company Can Use Your Credit Score to Determine Your Premium
- Consider Your Insurance Options When Changing Jobs
DISB provides access to a number of resources to help District residents avoid foreclosure including foreclosure mediation, housing counseling and legal aid for homeowners. Call the District’s Foreclosure Prevention Hotline – (202) 265-CALL (2255) or 1(855) 449-CALL (2255) to get started.
See below for resources related to banks, credit unions, ATMs, student loans and related topics.
- Bank on DC: Need a bank or credit union account, or to reestablish a banking relationship? Bank on DC can help. Bank on DC provides the unbanked and underbanked in the District with access to low-cost, safe financial accounts, products and services and high-quality financial education.
- District's Student Loan Ombudsman: Get answers to your student loan concerns from your advocate that can help with: understanding the student loan process, providing information about financial options available to pay for higher education, and connecting with loan servicers to resolve complaints. Schedule an appointment with the Student Loan Ombudsman and request the Ombudsman for speaking engagements by sending an email to [email protected] or complete our form at Request a DISB speaker.
- Banks in DC
- Federal Credit Unions in DC
- Tips for ATM Safety and Use
- What You Should Know About Bitcoin and Other Virtual Currencies
- This is now part of the Financially Fit DC Initiative.
- Accessing Your Free Credit Report: Did you know that each of the nationwide consumer reporting companies—Equifax, Experian and TransUnion—are required to provide you with a free copy of your credit report, at your request, once every 12 months?
DISB offers investor education resources and participates in campaigns to enhance District residents’ investor and retirement education knowledge.
- Online Investor Education Programs: DISB partners with the Investor Protection Trust to provide personal finance and investment basics through online programming. The next offering is available in winter 2016. If you would like more information, contact DISB at (202) 727-8000.
- DASH for the STASH: DISB, in coordination with Investor Protection Trust and the DC Public Library, participates in DASH for the STASH, an investment knowledge contest focused on helping residents become more educated investors. The contest winner receives $1,000 to open or add to an individual retirement account (IRA). This year’s contest is March 15 through May 15, 2016. For more information, click here.
- Tools for Retirement: Is an Annuity Right for You?
- Affinity Fraud – Scams Targeting the Faithful