Student Loan Ombudsman Webinars

Student Loan Ombudsman Webinars

The Department of Insurance, Securities and Banking helps make higher education more available and affordable for District residents through its Student Loan Ombudsman. The Ombudsman is an unbiased and confidential resource and evaluates the concerns of District borrowers and student loan servicers to promote collaborative solutions.

Know Your Rights Under DC's Student Loan Borrower Bill of Rights and the Fair Credit Reporting Act (April 8, 2026)

Government or nonprofit employee? Learn about updates to the Public Service Loan Forgiveness (PSLF) program and Income Driven Repayment (IDR) plans (April 1, 2026)

Are You a Parent Plus Borrower? Learn About Changes to Student Loan Forgiveness (March 25, 2026)

Struggling with Student Loan Repayment or Default? Explore Your Options (March 19, 2026)

Federal Student Loan Delinquency and Default (June 2025)