Sorry, you need to enable JavaScript to visit this website.


Department of Insurance, Securities and Banking

Student Loan Ombudsman Webinars

Student Loan Ombudsman Webinars

The Department of Insurance, Securities and Banking helps make higher education more available and affordable for District residents through its Student Loan Ombudsman. The Ombudsman is an unbiased and confidential resource and evaluates the concerns of District borrowers and student loan servicers to promote collaborative solutions. The webinars below provide information and guidance on many issues related to student debt that include:

  • Sources of college funding
  • Student loan repayment programs
  • Public Service Loan Forgiveness (PSLF) Program
  • Resolution of complaints with student loan servicers
  • Student loan consolidation
  • Student loan default prevention

Public Service Loan Forgiveness Webinar | PDF Presentation (January 20, 2022)

Protecting Your Financial Interest - Public Service Loan Forgiveness video

Summer 2020 Education Series: What Will Fall Term Look Like (July 28, 2020)


Summer 2020 Education Series: Financial Aid and Your Student Account (August 4,2020)


Summer 2020 Education Series: Being a Successful Virtual Student (August 11, 2020)