Department of Insurance, Securities and Banking

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The Department is currently conducting business via telework and will not be able to address consumer issues in person. Read more >> 
Phase Two of Reopening Began on June 22

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Market Conduct Examination Reports

What is Market Conduct?

Market Conduct focuses on the principal business practices of insurers by monitoring policyholder services, marketing and sales, and the distribution of insurance products to ensure compliance within the law.

Under DC Code §31-1403, the Department of Insurance, Securities and Banking retains the Authority to examine insurers licensed to transact business in the District of Columbia to ensure compliance.


View a list of Market Conduct Examination Reports in PDF format.