The Education Debt Consumer Assistance Program (EDCAP), a program of the Community Service Society of New York (CSS), created a resource center to assist student loan borrowers. This resource center helps you navigate student loan complexities and find strategies tailored to your needs, whether you are exploring how to fund your higher education, entering repayment for the first time, managing payments, or pursuing forgiveness.
If you have concerns regarding student loans or are facing issues with your servicer, you can contact DC’s Student Loan Ombudsman Office at (202) 727-8000 or [email protected]. The Ombudsman is an independent, objective, and confidential resource.
Student Loan Overview & Key Terms Current Student Loan Borrowers Future Students Parents & Co-Borrowers