Department of Insurance, Securities and Banking

Foreclosure Prevention

photograph of a foreclosure sign in front of a house

DISB provides access to a number of resources to help District residents avoid foreclosure including foreclosure mediation, housing counseling and legal aid for homeowners. Also, you can call the District’s Foreclosure Prevention Hotline – (202) 265-CALL (2255) and 1(855) 449-CALL (2255) or DISB at (202) 727-8000 for assistance on accessing any of these resources. Don’t wait until it’s too late – make the call!

Foreclosure Prevention During Coronavirus

Foreclosure Mediation

The Foreclosure Mediation Program lets homeowners and lenders meet face-to-face to discuss alternatives to foreclosure. The program is open to District owners of residential properties located in the District – including owners of condominiums – who have received a notice of default from their lender (not condo association), the notice lenders must send warning them that the property could go into foreclosure. Since the program’s inception in May 2011, 78 percent of mediations prevented foreclosures with lenders and homeowners agreeing to loan modifications, repayment plans, reinstatements, short sales and other alternatives.  For more information on the Foreclosure Mediation Program, follow this link or send an email to [email protected].

Housing Counseling and Other Resources

In February 2012, federal and state governments reached an historic $25 billion settlement with the country’s five largest mortgage-servicers to provide relief to people who lost or are in danger of losing their homes because of the companies’ abuses.

The settlement provided the District with $4.43 million for ongoing and new programs to help District residents stay in their homes. Through a DISB-supervised contract Housing Counseling Services, a local HUD –approved non-profit housing counseling agency, the funds are paying for foreclosure prevention counseling, legal assistance for homeowners facing foreclosure; supporting a D.C. specific foreclosure hotline for distressed homeowners; community outreach; and helping District residents get money they are eligible for through the settlement.

Housing Counseling Services launched a city-wide public relations campaign with bus ads and public service announcements to inform the public about the new foreclosure prevention resources including the hotline (202) 265-CALL (2255) or 1(855) 449-CALL (2255).

For more information and to sign up for webinars, visit housingetc.org.

Hardest Hit Fund - HomeSaver Program administered by DCHFA

Mortgage Payment Assistance Program:
Offers mortgage payments assistance up to 24 months and/or up to $60,000 for unemployed and underemployed borrowers with a qualifying hardship.

Restore Assistance Program:
One-time payment, up to $60,000, to “catch-up” on delinquent property related expenses such as property taxes, mortgage payments, homeowner association fees, condo fees, hazard insurance, legal fees, etc. Applicant must be able to sustain future payments going forward.

For more information, visit www.HomeSaverDC.org.

Other Foreclosure Prevention Resources

The D.C. Department of Housing and Community Development provides counseling services for District homeowners who are behind in their mortgage payments, or who are subject to foreclosure. For more information, visit dhcd.dc.gov/service/foreclosure-prevention-resources.

Making Home Affordable Program

The federal Making Home Affordable program provides alternatives to foreclosure. The alternatives include lowering monthly mortgage payments, modifying mortgages and principal reductions, assistance for the unemployed and transitioning out of your home without foreclosure. For more information on the program including eligibility requirements and how to apply, visit makinghomeaffordable.gov.

Foreclosure Rescue Scams – Beware

DISB wants you to know that foreclosure rescue scams cost homeowners a substantial amount of money besides their home. If an individual or a company mentions any of the actions below, then you should check with your lender for approval of the transaction first or report it to DISB.

  • Asks for money up front for the service;
  • Asks you to send your payment to them instead of the lender;
  • Guarantees that they can stop the foreclosure;
  • Suggests that you sign the deed over to them; or
  • Claims to be with the government.

For more information on foreclosure rescue scams, visit HUD's Stop Loan Modification ScamsLoan Modification ScamPrevent Loan Scams and Consumer Financial Protection Bureau (CFPB).

File A Complaint

If you believe you have been a victim of foreclosure rescue scams, other financial frauds or regulated financial service providers, report it to:

Contact TTY: