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Department of Insurance, Securities and Banking

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Protect Your Project--Check Contractor Credentials (3/2/2026)

Protect Your Project—Check Contractor Credentials First

As home improvement and repair projects rise across the District, so do scams targeting homeowners. Roughly 1 in 10 Americans have experienced a contractor scam, according to the National Council on Aging.

Here’s how these schemes work: Fraudsters pose as licensed contractors or home service professionals. They may display fake credentials, use stolen license numbers, or create convincing websites. After collecting deposits or full payments, they disappear—leaving projects unfinished and consumers out of pocket.

Red Flags to Watch For

Contractors who refuse to show proof of a valid DLCP license.

Requests for large upfront payments or cash-only deals.

Pressure to sign contracts quickly without details.

Protect Yourself

  • Verify licenses by searching the Department of Licensing and Consumer Protection (DLCP) database.
  • Get written contracts with clear terms before paying.
  • Avoid paying in full until work is completed.

REPORT FRAUD

  • If you think you’ve been scammed, report it to: DISB Enforcement and Consumer Protection Division: 202.727.8000
  • Federal Trade Commission: [email protected]
  • MPD’s Financial and Cyber Crimes Unit: 202.727.4159.