What is Market Conduct?
Market Conduct focuses on the principal business practices of insurers by monitoring policyholder services, marketing and sales, and the distribution of insurance products to ensure compliance within the law.
Under DC Code §31-1403, the Department of Insurance, Securities and Banking retains the Authority to examine insurers licensed to transact business in the District of Columbia to ensure compliance.
View the reports in PDF format below.
- Market Conduct Examination: Aetna Inc. as of June 18, 2019
- Market Conduct Examination: Surety and Fidelity Association of America as of December 31, 2017
- Market Conduct Examination: Independent Statistical Services as of December 31, 2017
- Market Conduct Examination: Insurance Services Office as of December 31, 2016
- Market Conduct Examination: American Association of Insurance Services as of December 31, 2015
- Multistate Targeted Market Conduct Examination: Assurant Inc. as of December 31, 2014
- Market Conduct Examination: Auto Insurance Plans Service Office as of June 30, 2014
- Market Conduct Examination: Independent Statistical Services as of December 31, 2012
- Market Conduct Examination: National Independent Statistical Service as of December 31, 2011
- Market Conduct Examination: Insurance Services Offices, Inc. as of December 31, 2011
- Market Conduct Examination: National Council on Compensation Insurance Inc. as of December 10, 2010
- Market Conduct Examination: District of Columbia Property Insurance Facility as of December 31, 2009
- Market Conduct Examination: Southern General Indemnity Insurance as of December 31, 2004
- Market Conduct Examination: Dennis Craft on behalf of Marsh USA Inc. as of December 31, 2003
- Market Conduct Examination: Crown Insurance Company as of October 31, 2002
- Market Conduct Examination:Crown Insurance Company as of October 31, 2001