Consumer Education and Resources
The DC Department of Insurance, Securities and Banking issues consumer guides and other informational resources to educate District of Columbia residents on financial services and insurance topics. Select from the following links to view the guides and more resources for consumers. In addition, DISB participates in a number of other financial education campaigns throughout the year. Also, remember you can file a complaint or report financial fraud to our agency.
DISB Consumer Financial Resources Guide
DISB’s Consumer Financial Resources Guide is a one-stop resource for consumers regarding financial services and insurance resources in the District of Columbia. The guide covers such topics as auto, health, home and life insurance, banking and personal finance, housing, foreclosure prevention, how to file a complaint or report fraud, small business resources and more.
DISB Consumer Alerts and Guides
DISB publishes consumer alerts and guides to inform District of Columbia residents about financial services and insurance topics and to help residents avoid being a victim of fraud or unfair and fraudulent business practices.
Recent alerts and guides:
- Beware of Lottery Scam from Fictitious Entity "World Bank Group"
- Beware of Loan Application Scam Called “Mirroring”
- Hidden Benefits of Your Homeowners Insurance Policy
- Beware of Loan Collection Scam Emails
View the full library of alerts and guides.
DISB provides a number of resources to help you with all types of insurance policies.
Insurance Rate Comparisons
- Auto Insurance
- Homeowner and Condo Insurance Premium Comparison
- Renter Insurance Premium Comparison
- Title Insurance
- DC Uninsured Motorist Fund
- What to Know About Your Insurance After a Car Accident
- Things to Know About Car Insurance and Rental Cars Before Starting Your Summer Road Trip
- Learn about DC Health Link, the online marketplace for health insurance
- Health Insurance Products Marketed in the District of Columbia
- Health Insurance Rate Filings
- Health Rate Target Medical Loss Ratio (MLR) Exemption Requests
- Medical Malpractice Rate Filings
- Know Your Health Insurance Rights
- What You Should Know About Long-Term Care Insurance
Homeowners and Renters Insurance
Insurance and Weather-Related Events or Natural Disasters
- Hurricane Preparation: Act Now to Make Recovering from Storm Damage Easier
- Tips for Filing Insurance Claims and Insurance Company Information Following Weather Events
- Evaluate Your Need for Flood Insurance
- How an Insurance Company Can Use Your Credit Score to Determine Your Premium
- Consider Your Insurance Options When Changing Jobs
DISB provides access to a number of resources to help District residents avoid foreclosure including foreclosure mediation, housing counseling and legal aid for homeowners. Call the District’s Foreclosure Prevention Hotline – (202) 265-CALL (2255) or 1(855) 449-CALL (2255) to get started.
See below for resources related to banks, credit unions, ATMs and related topics.
- Bank on DC: Need a bank or credit union account, or to reestablish a banking relationship? Bank on DC can help. Bank on DC provides the unbanked and underbanked in the District with access to low-cost, safe financial accounts, products and services and high-quality financial education.
- Banks in DC
- Federal Credit Unions in DC
- Tips for ATM Safety and Use
- What You Should Know About Bitcoin and Other Virtual Currencies
- LifeCents, free financial health assessment: DISB and its Bank on DC program offer a free personal financial health assessment through an online platform called LifeCents. It is a comprehensive personal financial wellness program designed to help evaluate, understand and improve financial health.
- Accessing Your Free Credit Report: Did you know that each of the nationwide consumer reporting companies—Equifax, Experian and TransUnion—are required to provide you with a free copy of your credit report, at your request, once every 12 months?
DISB offers investor education resources and participates in campaigns to enhance District residents’ investor and retirement education knowledge.
- Online Investor Education Programs: DISB partners with the Investor Protection Trust to provide personal finance and investment basics through online programming. The next offering is available in fall 2015. If you would like more information, contact DISB at (202) 727-8000.
- DASH for the STASH: DISB, in coordination with Investor Protection Trust and the DC Public Library, participates in DASH for the STASH, an investment knowledge contest focused on helping residents become more educated investors. The contest winner receives $1,000 to open or add to an individual retirement account (IRA). The next contest offering is tentatively scheduled for spring 2016.
- Tools for Retirement: Is an Annuity Right for You?
- Affinity Fraud – Scams Targeting the Faithful