Department of Insurance, Securities and Banking

DC Agency Top Menu

The Department of Insurance, Securities and Banking has a new address: 1050 First Street, NE, Suite 801, Washington, DC 20002.

-A +A
Bookmark and Share

Meet with the Student Loan Ombudsman

Get answers to your student loan concerns from the District Student Loan Ombudsman. Your advocate can help you: 

  • Identify strategies to paying for college.
  • Navigate student loan forgiveness and repayment programs.
  • Resolve complaints with student loan servicers.


Call to schedule an appointment at (202) 727-8000 or send an email to [email protected].
Walk-ins are welcome; however you will be taken on first-come, first-served basis.


Contact TTY: