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Laws, regulations and courts

DCTC Takes Action to Resolve Customer Complaints

Date Released: 
Thu, 12/12/2013

DCTC Takes Action to Resolve Customer Complaints

Contact: Neville Waters (202) 645-6020; neville.waters2@dc.gov

The DC Taxicab Commission (DCTC) today announced that four drivers have acknowledged violations of Title 31 that requires DC taxicabs to accept payments by credit or debit cards. These actions are the first cases to be reviewed and resolved of the 72 passenger complaints received by DCTC since the October 1, 2013 deadline when all DC taxicabs were required to accept payments by credit or debit cards.

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