Text Resize

-A +A
Bookmark and Share

Residents Should Contact DISB If They Encounter Faulty ATMs

Friday, March 2, 2012

Residents Should Contact DISB If They Encounter Faulty ATMs

DISB licenses and regulates non-bank ATMs in the District of Columbia that may be found at gas stations and other locations.

The DC Department of Insurance, Securities and Banking (DISB) today urged District residents to contact the agency at (202) 727-8000 if they encounter faulty non-bank Automated-Teller Machines or ATMs at various locations around the city.

DISB licenses and regulates non-bank ATMs in the District of Columbia that may be found at gas stations and other locations. Should residents have issues with money not being disbursed from an ATM, and are not able to resolve the issue with the operator of the ATM, they should file a complaint online at www.disb.dc.gov or call (202) 727-8000, and the agency will investigate. Should the investigation uncover any errors or violations of law, DISB will take action that will continue to protect the financial interests of the residents of the District of Columbia.