The Consumer Federation of America (CFA) recently released a new guide with insiders’ advice on filing a successful automobile insurance claim and collecting a fair settlement. The guide, Navigating the Auto Claims’ Maze: Getting the Settlement You Deserve, was written by Mark Romano, who spent more than 28 years as a top claims’ official and injury evaluation software expert at national insurance companies.
Many people are intimidated when they file an auto insurance claim, perhaps because they have never done it before or are worried about getting less than they deserve for personal injuries or damages to their car, according to the CFA. This guide will walk drivers step-by-step through the claims’ process, and helps them avoid mistakes and traps leading to a less-than-fair settlement.
The consumer guide contains a handy checklist that consumers can use to keep track of key information. The complete guide for consumers is available at http://www.consumerfed.org/pdfs/Auto-Insurance-Navigating-Auto-Claims-Guide-12-14-11.pdf.
The checklist that consumers can use to keep track of key information can be found here: http://www.consumerfed.org/pdfs/Auto-Insurance-Claims-Checklist-12-14-11.pdf.
The Consumer Federation of America is an association of nearly 300 nonprofit consumerorganizations that was established in 1968 to advance the consumer interest through research, advocacy, and education.