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Transport DC Complaint Form

Use this form to file a complaint about a Transport DC trip in the District of Columbia. The DC Taxicab Commission has jurisdiction over public vehicles for hire which are licensed in Washington, DC only. If the vehicle does not fit this description, direct your complaint to the appropriate jurisdiction’s taxicab licensing agency.

You can complete this form online, fax it to (202) 889-3604, or mail it to:

DC Taxicab Commission Transport DC Complaints
2235 Shannon Place, SE
Suite 2001
Washington, DC 20020

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Department of Insurance, Securities and Banking

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Office Hours
Monday to Friday, 8:15 am to 4:45 pm, except District holidays

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810 First Street, NE, Suite 701, Washington, DC 20002
Phone: (202) 727-8000
Fax: (202) 535-1196
TTY: 711
Email: disb@dc.gov

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